Case Studies

Real Deployments. Real Results.

From a nationwide benefits programme to marketplace fraud rings, see how organisations use iLive's liveness and face services to solve real identity problems at scale.

Flagship Deployment
🇬🇭GhanaGovernment & Public Sector3.2M beneficiaries verifiedLiveness + Recognition

Nationwide Benefits Distribution with Deduplication

A government social-protection programme needed to verify and deduplicate millions of beneficiaries across all 16 regions before distributing monthly stipends. Ghost beneficiaries and duplicate registrations were consuming an estimated 12% of the programme’s budget — and fingerprint-only biometrics were failing too often on elderly and manual-labour populations.

!The Challenge

  • 3.2 million beneficiaries spread across urban centres and remote districts with inconsistent infrastructure
  • Existing fingerprint capture had a 23% failure rate among manual labourers and elderly populations
  • Verification had to run on ruggedised government-issued tablets, not personal smartphones
  • Strict data-sovereignty requirements — no biometric data could leave the country or be processed by foreign cloud providers
  • The programme needed to retroactively detect duplicate registrations across years of prior data

The Solution

  • Liveness runs on ruggedised tablets used by 4,800 field agents across all 16 regions, replacing fingerprint as the primary biometric
  • All verification processing runs on-device — no data leaves the tablet until encrypted bundles sync to the national data centre
  • Challenge sequences calibrated for elderly users (slower prompts, larger UI, voice guidance in 4 local languages)
  • Face Services deployed centrally to deduplicate the existing beneficiary roll — every registered face is searched against the collection before enrolment
  • Daily reconciliation jobs flag duplicate or near-duplicate registrations across historical data

Results

3.2M
Beneficiaries verified
99.1%
Successful verification rate
380K+
Duplicate/ghost registrations caught
12%
Budget recovered

Face verification picked up duplicate registrations that fingerprint had missed for years. The savings paid for the entire programme modernisation within the first quarter — and the recognition layer keeps new duplicates out every day.

Director of Social Protection

More Stories

Shorter Wins from Around the World

How customers are using liveness, face recognition, or both — in production, right now.

🇳🇬Nigeria
Liveness
Banking & Fintech

Offline Mobile Banking Onboarding

A leading West African retail bank moved account opening fully digital. Liveness runs on-device so rural customers can enrol on 2G/3G or no connectivity at all, with attestation syncing later.

18M+
Verifications / year
<4s
Average decision
94%
Spoof fraud reduction
🇺🇸United States
Liveness
Insurance & Telehealth

Invisible Telehealth Identity Check

A top-20 health insurer runs passive liveness on the patient app before every telehealth call. Patients perceive it as the camera loading; fraudulent claims dropped dramatically.

2.1M
Sessions / year
$28M
Annual fraud savings
<3s
Passive capture
🇵🇭Philippines
Liveness
Fintech & Digital Wallets

E-Wallet KYC for Low-End Devices

A major Southeast-Asian wallet provider couldn’t ship KYC on 2–4 GB RAM phones — their old vendor crashed on 30% of devices. iLive’s Android SDK runs on ₱4,000 phones on 3G.

7.5M
Verifications / year
99.6%
Device compatibility
2.4×
KYC completion lift
🇬🇧United Kingdom
Recognition
Crypto Exchange

Duplicate Account & Watchlist Screening

A UK-regulated crypto exchange screens every new signup against its collection of previously rejected and flagged users, plus sanctions watchlists. Duplicate-account fraud dropped sharply.

3.8M
Faces indexed
<150ms
Search latency
82%
Duplicate-signup drop
🇰🇪Kenya
Liveness + Recognition
Ride-hailing

Driver Identity at Shift Start

A pan-African ride-hailing platform pairs liveness (shift-start selfie) with face recognition against the driver registry. Stolen-account driving and account-sharing fell off a cliff.

140K
Drivers enrolled
96%
Account-sharing drop
<5s
Shift-start check
🇧🇷Brazil
Recognition
Marketplaces

Seller Fraud Ring Detection

A marketplace was losing millions to coordinated sellers opening accounts under different names. Indexing seller-onboarding selfies into a single collection exposed the rings immediately.

230+
Fraud rings identified
4.1M
Faces indexed
68%
Chargeback reduction
🇸🇬Singapore
Liveness + Recognition
Hospitality

Contactless Hotel Check-in & Return Guest Recognition

A luxury hotel group replaced front-desk ID checks with a tablet kiosk. First-time guests go through liveness + ID match; returning guests are recognised on sight and greeted by name.

42s
Avg check-in time
87%
Returning-guest recognition
5 chains
Properties deployed
🇮🇳India
Recognition
Workforce & HR

Remote Worker Time & Attendance

A BPO with a 40,000-person distributed workforce replaced punch cards with a face-recognition clock-in via their existing workforce app. Buddy-punching and ghost-employee claims vanished overnight.

40K
Workers enrolled
$3.1M
Annual payroll savings
99.2%
Match accuracy

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