Nationwide Benefits Distribution with Deduplication
A government social-protection programme needed to verify and deduplicate millions of beneficiaries across all 16 regions before distributing monthly stipends. Ghost beneficiaries and duplicate registrations were consuming an estimated 12% of the programme’s budget — and fingerprint-only biometrics were failing too often on elderly and manual-labour populations.
!The Challenge
- 3.2 million beneficiaries spread across urban centres and remote districts with inconsistent infrastructure
- Existing fingerprint capture had a 23% failure rate among manual labourers and elderly populations
- Verification had to run on ruggedised government-issued tablets, not personal smartphones
- Strict data-sovereignty requirements — no biometric data could leave the country or be processed by foreign cloud providers
- The programme needed to retroactively detect duplicate registrations across years of prior data
The Solution
- Liveness runs on ruggedised tablets used by 4,800 field agents across all 16 regions, replacing fingerprint as the primary biometric
- All verification processing runs on-device — no data leaves the tablet until encrypted bundles sync to the national data centre
- Challenge sequences calibrated for elderly users (slower prompts, larger UI, voice guidance in 4 local languages)
- Face Services deployed centrally to deduplicate the existing beneficiary roll — every registered face is searched against the collection before enrolment
- Daily reconciliation jobs flag duplicate or near-duplicate registrations across historical data
Results
“Face verification picked up duplicate registrations that fingerprint had missed for years. The savings paid for the entire programme modernisation within the first quarter — and the recognition layer keeps new duplicates out every day.”
— Director of Social Protection